bbr88's Privacy Policy

bbr88 provides a safe and reliable online gaming service for players in Bangladesh. We place the highest priority on our users' privacy and are committed to protecting their personal information.

This policy explains what types of information bbr88 collects, why it is collected, how it is used, and what rights you have over your information.

When you create an account at bbr88, we collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Mobile number and email address
• Residential address
• National ID or other government-issued identity document details (during the KYC process)
• A secure password (stored in encrypted form)

During deposits and withdrawals, we collect:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Payment method verification information

The following information may be collected automatically while you use the bbr88 platform:

• IP address and geographic location
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system information
• Session duration and page visit information
• Cookies and similar tracking technology data

Your information is used for the following purposes:

• Creating, managing, and securing accounts
• Processing and verifying financial transactions
• Improving the quality of gaming services and resolving technical issues
• Providing customer support (24/7 live chat and email)
• Managing bonuses and promotional offers
• Implementing responsible gaming policies

We also use information to meet legal obligations:

• Age verification (minimum 21 years)
• Anti-money laundering (AML) verification process
• Preventing fraud and unauthorised access
• Detecting and reporting suspicious activity
• Meeting regulatory requirements of authorities

Subject to your consent, bbr88 may contact you for the following purposes:

• Important account-related notifications
• Information about new games, features, or services
• Special offers and promotional messages (only where permission has been given)

You may request to opt out of marketing communications at any time.

Limited information may be shared with partners in the following categories:

• Payment processors: To verify and complete financial transactions (bKash, Nagad, Rocket, Upay and banking partners)
• Game providers: Our authorised game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft
• Technology service providers: Server hosting, cybersecurity, and data analytics firms
• Identity verification agencies: Authorised agencies for completing the KYC process

We may be legally required to disclose information in the following circumstances:

• In accordance with a judicial order or court order
• To assist in investigations by anti-money laundering authorities
• In response to a legitimate request from national security or law enforcement agencies
• To assist relevant authorities in fraud investigations

Such disclosures are always limited to the minimum necessary information.

We use the following types of cookies:

• Essential cookies: Required for the platform's core functionality — login sessions, security tokens, etc.
• Functionality cookies: To remember your preferences and settings (language, theme, etc.)
• Analytics cookies: To understand platform usage and improve services

You can manage cookies through your browser settings. However, disabling essential cookies may mean some platform features are no longer available to you.

We retain your information for the following periods:

• Active accounts: Complete information is retained for as long as the account remains active
• After account closure: Financial transaction information is retained for the period required by legal obligations
• Inactive accounts: In the case of prolonged inactivity, action is taken in accordance with security protocols

bbr88 has adopted industry-standard security measures to protect your information:

• SSL/TLS encryption — all data transmissions are secured
• Password hashing — passwords are never stored in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Restricted staff access to information (on a need-to-know basis)
• Data backup and disaster recovery plan

You may exercise the following rights at any time:

• Right to access: The right to know what information we hold about you
• Right to correction: The right to correct inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances
• Right to restriction: The right to limit the processing of your information in certain circumstances
• Right to portability: The right to receive your information in a portable format
• Right to object: The right to object to the processing of your information in certain specific cases

To exercise these rights, please contact our support team. We will process your request as quickly as possible, in line with our legal obligations.

Where information is being processed on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect processing that took place before it was given.

To stop marketing communications or to withdraw any other consent, email [email protected] or use our 24/7 live chat support.

bbr88 provides services only to those aged 21 and above. We do not knowingly collect or process the information of any minor.

Our age verification process takes effect at the time of registration, and additional verification is in place if any irregularity is suspected on an account.

Your information may be stored on or processed by servers outside Bangladesh as needed to provide our services. Whenever this occurs, we ensure that:

• Adequate data protection laws exist in the recipient country, or
• The recipient organization has provided appropriate contractual guarantees
• Transfers are always completed via SSL encryption

bbr88 may update this privacy policy from time to time. For significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification through your registered contact method
• Inform you of the changes when you access the platform

If you continue using the service after changes have been made, you will be considered to have agreed to the revised policy. Therefore, it is recommended that you review this policy periodically.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7
• Language: Support available in Bengali and English

We handle all privacy-related requests as promptly and professionally as possible. Your trust and satisfaction at bbr88 are our highest priority.